Major Online Outage Hits Numerous Websites and Mobile Apps

An extensive internet outage has affected numerous websites and applications globally, and users noting problems accessing the internet after problems at Amazon’s online infrastructure service.

The disrupted platforms encompass Snapchat, Roblox, the messaging service Signal, and Duolingo, along with a host of Amazon-owned operations including its main retail platform and the Ring security doorbell company.

Across the United Kingdom, Lloyds bank was disrupted as well as its subsidiaries Halifax and the Scottish bank, and further notifications of issues accessing the HM Revenue and Customs online portal on the start of the week. Furthermore across the UK, many Ring customers turned to online platforms to complain their security devices were not working.

In the UK alone, reports of disruptions on particular applications ran into the thousands for each platform.

Amazon reported that the problem started in the Atlantic coast of the US at the cloud division, a division that offers vital online backbone for numerous businesses, who lease resources on the company's servers. The cloud platform is the most extensive web hosting service.

Shortly after the start of the day (PDT) in the America (morning UK time), officials reported “elevated failure rates and latencies” for the cloud services in a zone on the Atlantic seaboard of the America. The widespread consequence was seen to disrupt apps globally, with the Downdetector site reporting problems with the identical platforms in different parts of the world.

The outage tracker Thousand Eyes, a tool that reports on online failures, additionally noted a surge in issues on the start of the week, and numerous instances found in the state of Virginia, the region of the AWS US-East-1 zone where the company stated the outage started.

Brian Murphy
Brian Murphy

Digital marketing specialist with over a decade of experience in SEO and content strategy, passionate about helping businesses grow online.